FAQ – Frequently Asked Questions
How do I know what size to order?
What type of glazing comes with the frame?
Frames are available with 2mm glass or 1mm perspex. you can choose which you require when placing our order for each item.
Our frames arrived but the styrene appears cloudy and scratched. Why?
Can I get samples of mouldings and mount board before I order?
How accurate are your images online?
Do you supply frames to the public
Are items kept in stock?
If I re-order will the product be the same as my previous order?
I would like mounts with my frames but the aperture I want is not listed
There is a frame that I use but I cannot find it online, can I get it from you?
Can I get a cheaper price than is given online?
Discounts are based on order value and will be applied at the checkout. Orders Over £500 – 10% Discount, Over £1000 – 15% Discount. All our products are extremely competitively priced.
What is your returns policy?
When can I expect to receive my order?
All our frames are made to order, Due to current high demand, we aim to despatch orders within 14/21 working days. Orders placed after 17th November may not be delivered before Christmas.<spanstyle=”color: #ff0000;”> .